We understand easy return and convenient shipping plays a vital role when it comes to online shopping. Therefore we aim to provide best possible methods of handling returns and affordable shipping.

We do not over charge you for shipping but the actual cost only. In order to keep the shipping cost lowest possible, we pay based on the weight of the package therefore charge you the same way. You may save on shipping by combining your shopping cart. Please review the table below for an idea however the final shipping cost will be calculated at checkout. 

 

Australia Wide Shipping

All Gentry Choice products are locally dispatched from Sydney, Australia

Same or NEXT BUSINESS DAY dispatch of your order after payment clearance

Total Package Weight

Standard Shipping

(3 to 6 Business days)

Expedited Shipping

 (1 to 3 Business days)

Example

Any

Free

5$

Orders 150$ or more

Under 500g

8$

11$

2 x belts / wallets

1 x mini bag / sporran / knife

Under 1KG

12$

15$

4 x belts / wallets

1 x Jeans / crossbody Bag

Under 2KG

14$

18$

1 x Motorcycle shirt / vest

1 x Lederhosen

Under 3KG

18$

22$

1 x Motorcycle Jacket

2 x Lederhosens / vests

Under 5KG

25$

30$

Multiple Items

 

International Shipping

We ship to virtually any address in the world on very economic cost. We ship with Australia post and DHL. The shipping cost significantly varies based on a number of factors like destination country, weight and size of the package. You will get the cheapest shipping cost automatically calculated based on your shopping cart at checkout. Please feel free to contact us if you are bulk buying like more than 4 items and we might be able to get you a better shipping quote manually.

 

Return Policy

We stand behind our products therefore we offer hassle free Money Back Guarantee on entire Gentry Choice product range.

We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You may return the product(s) purchased If you do not like it, change your mind or have ended up in choosing the inappropriate colour or size and the product is still unused and in original packing within 30 days of receiving the item (3 days for costumes). We do not charge a restocking fee but the shipping cost can not be refunded.

We happily exchange an item however the free postage only applies to first time shipment on original order. In the event you want to exchange for a different size or colour and we are out of stock for desired item we will try our best to arrange the required size which can take a while. Otherwise, the return will be treated as refund for change of mind.

You should expect to receive your refund within 3 days when your returned item has been received back by us.

If you need to return an item, please contact us and we will respond with instructions to start return and refund process.