We understand easy return and convenient shipping plays a vital role when it comes to online shopping. Therefore we aim to provide best possible methods of handling returns and affordable shipping.
We do not over charge you for shipping but the actual cost only. In order to keep the shipping cost lowest possible, we pay based on the weight of the package therefore charge you the same way. You may save on shipping by combining your shopping cart. Please review the table below for an idea however the final shipping cost will be calculated at checkout.
Shipping within Australia
All our products are stored and dispatched from our warehouse based in Sydney.
We dispatch all order Same or NEXT BUSINESS DAY upon order payment clearance.
|Total Package Weight||Standard Shipping (3 to 6 Business days)||Expedited Shipping (1 to 3 Business days)||Example Items|
|Any||Free||5$||Orders 300$ or more|
Some Kilt Accessories, 2 x belts/wallets, 1 x mini bag
|1KG||12$||15$||1 x Kilt, Multiple Kilt accessories, 4 x belts / wallets, 1 x lightweight Jeans, 1 x Bag|
|2KG||14$||18$||2 x kilts, Multiple Kilt accessories, 1 x Riding shirt, 1 x Leather Vest, 1 x textile jacket, 1 x Leather Lederhosen|
|3KG||18$||22$||3 x Kilts, Multiple kilt accessories, 1 x leather motorcycle jacket, 2 x Lederhosens|
Shipping to New Zealand
Thanks to close neighborhood and ANZAC trade relationships which enables us to deliver in New Zealand for less. Transit time below is indicative only and depends on region where it delivers to.
|Total Package Weight||Standard Shipping (4 to 8 Business days)||Expedited Shipping (2 to 4 Business days)||Example Items|
|500g||18AUD||25AUD||Some Kilt Accessories, 2 x belts/wallets, 1 x mini bag|
|1KG||22AUD||30AUD||1 x Kilt, Multiple Kilt accessories, 4 x belts / wallets, 1 x lightweight Jeans, 1 x Bag|
|2KG||35AUD||50AUD||2 x kilts, Multiple Kilt accessories, 1 x Riding shirt, 1 x Leather Vest, 1 x textile jacket, 1 x Leather Lederhosen|
3 x Kilts, Multiple kilt accessories, 1 x leather motorcycle jacket, 2 x Lederhosens
We ship to virtually any address in the world for a very economic delivery charge. We ship with Australia post, CourierPlease, Fastway and DHL depending on the your region to ensure faster and smoother delivery. The shipping cost significantly varies based on a number of factors like destination country, weight and size of the package. You will get the cheapest shipping cost automatically calculated based on your shopping cart at checkout. Please feel free to contact us if you are bulk buying like more than 4 items and we might be able to get you a better shipping quote manually.
We stand behind our products therefore we offer hassle free Money Back Guarantee on entire Gentry Choice product range.
You may return the product(s) purchased If you do not like it, change your mind or have ended up in choosing the inappropriate color or size and the product is still unused and in original packing within 30 days of receiving the item (3 days for all Oktoberfest and Scottish Outfit products).
We do not charge a restocking fee however shipping charges paid on your order are Non-Refundable.
If you are returning an item for refund where you have received free shipping, you will be charged for the shipping charges which we paid to deliver your order.
We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.) and you are returning it for replacement. We only refund shipping charges if you are returning a faulty item for replacement and we are unable to replace it for some reason such as being out of stock.
We happily exchange an item however the free postage only applies to first time shipment on original order. In the event you want to exchange for a different size or color and we are out of stock for desired item we will try our best to arrange the required size which can take a while. Otherwise, the return will be treated as refund for change of mind.
You should expect to receive your refund within 3 days when your returned item has been received back by us.
If you need to return an item, please contact us and we will respond with instructions to start return and refund process.
Please note, we only provide a free shipping label to return an item back to us if it is eligible to return on our cost. We do not compensate the return cost unless we have advised so.
Intention to Return Policy
Intention to return is when you buy one or more items to inspect or try only and with intention to return it later even if you keep some items and returning others. We do not encourage to buy multiple sizes or colors of same item(s) to try on where intention is to return one or more items later since this causes us staying out of stock for the item(s). If for any reason, you want to buy any item to inspect or try on and return later, please get in touch with us prior to placing your order and we will try our best to facilitate you. Please note, We may charge a restocking fee depending on the product to be reserving. A flat 10% restocking fee will apply otherwise.