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484 In stock
Gentry Choice
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Returns Policy
We understand there might be a reason when you would like to return an item. Therefore, we have a hassle free 30 days full money back policy for your greater confidence and peace of mind when shopping with us.
All items are eligible for return when they are unused and returning with original tags. We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
if you are returning an item as change of mind, or for an exchange with the item which we do not have in stock and can not be arranged within 30 days, a charge for the cost involved in shipping the order will apply. We normally ship with Australia Post and the shipping costs can be referenced accordingly. No other charges such as re-inventory, admin fee etc. will be charged.
We typically issue refund within 3 business days when the item is received back.
Our return process is as simple as just login to your account on website and follow steps to request a return under your order details. Alternatively, send us an email with order number and we will advise you for the return, exchange or refund
Shipping
We strive to fulfil all orders within 2 business days. However, most orders are fulfilled on SAME DAY by 10PM AEST
We ship items to virtually any address in the world.
We normally ship with Australia Post or DHL express for shipping order locally and worldwide. A tracking number or a shipping reference number will be provided to track/trace your order delivery status